Terms & Conditions

Effective Date: July 2026

Please read these Terms and Conditions carefully before using the Deenx Consultancy website (deenxconsultancy.com) and our bulk WhatsApp messaging platform (app.deenxconsultancy.com). By registering an account or using our services, you agree to these rules.

1. Registration and Account Security

To use our bulk messaging panel, you must register a business account. You are responsible for keeping your login credentials and API tokens confidential. Any messaging activity or campaigns sent using your API keys will be considered authorized by you. If you suspect any breach of account security, notify us immediately so we can help lock or reset your keys.

2. Spam Prevention and Acceptable Use

We enforce a strict anti-spam policy. Our WhatsApp API services must only be used for legitimate communications. By sending campaigns, you guarantee that:

  • Your recipients have explicitly opted in to receive updates, invoices, or promotions from your business.
  • You will not send abusive, deceptive, fraudulent, or illegal content.
  • You will respect the "opt-out" requests of users and remove them from your contact lists immediately.
  • You will comply with the official Meta WhatsApp Business Policies at all times.

Important Account Restriction: We monitor message delivery failure rates and opt-out reports. If your account is flagged for spamming or violating WhatsApp guidelines, we reserve the right to suspend or block your access immediately. No refunds will be issued for blocked accounts that violated our spam policy.

3. Service Dependability and Meta API Gateways

Our messaging dashboard connects directly to Meta's official API systems. While we make sure our panel is fast and reliable, we cannot control external interruptions, server downs, or message template rejections by Meta. We are not liable for delayed messages or business losses caused by changes to Meta's platform features, rules, or temporary downtime.

4. Fees, Invoices, and Payments

Our services include monthly/yearly subscription fees and pay-as-you-go template conversation costs. All rates are agreed upon at setup. Billing questions or payment discrepancies should be raised with our team within 14 days of the invoice date. Please read our Refund Policy for cancelation details.

5. Legal Jurisdiction

These terms are governed by the laws of India. Any disputes or claims arising out of our services will be settled exclusively in the competent courts located in Haryana, India.

6. Updates to These Terms

We may adjust these terms as our software updates or when Meta changes their developer policies. We will post updates on this page and change the effective date. Continuing to use our portal after updates are posted confirms your agreement to the new terms.

7. Get In Touch

For clarifications regarding these Terms and Conditions, please contact us:

Deenx Consultancy

Email: asif.deenx@gmail.com

Phone: +91 96672 66614